Building quality from zero.
A complete QE programme for a wholesale marketplace. From no test cases, no defect tracking, and no mobile coverage — to a 300+ test case library, daily sanity and weekly regression cycles, BrowserStack mobile coverage, and 28 proactive Playwright automation scripts the client never asked for.
Test cases created
Workflows covered
E2E flows automated
Defects raised
A full QE function for a reputation-based wholesale marketplace.
DealerClub is the first and only reputation-based wholesale automotive auction platform, built by dealers for dealers. It enables automotive professionals to buy and sell vehicles through a streamlined online marketplace that brings accountability back to wholesale — with dealer ratings, direct chat on live auctions, advanced search and filters, and instant notifications.
The platform spans web and mobile (iOS & Android) and supports complex workflows including dealer onboarding, vehicle creation, bidding, offer management, payment processing, and admin tools. DealerClub recently entered an acquisition agreement with Cars Commerce (parent of Cars.com and Dealer Inspire) — underscoring the importance of platform quality. We built DealerClub's QE capability from the ground up: documentation, process, defect tracking, mobile coverage, and proactive automation — all established where none existed.
No process. No documentation. No automation.
When the QE team joined DealerClub, there was no quality engineering process in place — no test cases, no documentation, no defect tracking, no regression structure, no mobile testing. The platform was growing rapidly, with new features shipping regularly across web and mobile. The brief: build the full QE function from nothing while keeping pace with active feature delivery across web, iOS, and Android.
No QE process or documentation
No test cases, no feature matrix, no test plans, no regression checklists. Every quality artefact had to be created from the ground up while testing was already needed.
No defect tracking structure
No established workflow for logging, triaging, or tracking defects to closure. Coordinating bug resolution required building a new reporting and follow-up discipline from day one.
Complex multi-platform product
Web and native mobile (iOS + Android) with deeply interconnected flows u2014 onboarding, listings, live auctions, bidding, offers, payments, admin, notifications. Coverage breadth was significant from the start.
No automation coverage
All QA was manual. As the platform grew, manual-only regression became increasingly time-consuming and risky during high-velocity feature delivery.
Documentation, then process, then automation.
Built the QE documentation layer
Created a complete Feature Matrix mapping test coverage across all functional areas, plus 300+ structured test cases covering dealer onboarding, vehicle creation & management, auction bidding, offer management, payment flows, admin tools, and notifications.
Established structured testing cycles
Introduced daily sanity testing to catch breakages early, and weekly regression cycles to validate stability across the full application after each feature delivery u2014 aligned to the client's release cadence.
Defect management and client coordination
Set up a defect workflow u2014 initially in Trello, later migrated to Jira u2014 for logging, reproducing, prioritising, and retesting issues. Close coordination with the client-side QA manager ensured defects were actioned with clear accountability.
Mobile app testing via BrowserStack
Implemented cross-platform mobile testing on both iOS and Android using BrowserStack, covering the full DealerClub native app experience including onboarding, browsing, bidding, and notifications across real device configs.
Proactive Playwright automation
Without being asked, the team identified the highest-value E2E flows and initiated Playwright automation independently. 28 automated test cases were delivered targeting the most regression-prone journeys.
Ongoing feature coverage expansion
As new features shipped u2014 auction workflows, inspector/dealership relationships, vehicle status management, guaranteed bundle calculations u2014 test cases were updated and the feature matrix kept current to maintain traceability.
Setup, then scale.
The QE engagement matured in two clear phases — an initial setup phase focused on process and documentation, and a scale phase focused on high-volume execution, automation delivery, and expanded mobile coverage.
What the work delivered.
Complete QE function built from zero
Test cases, feature matrix, regression structure, defect tracking, and client coordination u2014 all established where none existed.
300+ test cases authored
Covering 75+ workflows across dealer onboarding, vehicle management, bidding, offers, payments, admin tools, and notifications u2014 web and mobile.
Daily sanity and weekly regression in place
Platform stability is validated continuously alongside active feature delivery.
54+ defects raised and tracked across the engagement
Detailed reproduction steps and triage coordination u2014 clear visibility into platform quality that previously didn't exist.
iOS and Android brought fully into QE scope
BrowserStack cross-platform testing covering the complete mobile journey across real device configurations.
28 E2E Playwright scripts delivered proactively
Not requested u2014 targeting the highest-value regression flows and reducing recurring manual effort.
The stack.
The DealerClub engagement demonstrates what it looks like to build quality engineering from nothing. With no prior QE process, no documentation, and no automation, the team stepped in and established the full practice — and then went further, delivering proactive Playwright automation the client never asked for. The result: a platform that ships faster, breaks less, and has the test infrastructure to scale confidently into the future.